Refund policy

Returns & Refunds

We want you to feel confident every time you stock your property through Dearly Host Co. If something isn't right, we're here to make it right.

Returns: We accept returns within 30 days of delivery for items that are unused and in their original packaging. To start a return, email us at dearlyhostco.com with your order number and reason for return.

Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo and we'll send a replacement or issue a full refund — no need to return the item.

Bulk Orders: For orders of 5 or more units, please reach out before returning so we can find the best resolution for you.

Refund Processing: Approved refunds are processed within 5–7 business days to your original payment method.

We appreciate your business and stand behind everything we sell.